Integrations
Jira Integration Overview
Integrating TestFirst with Jira enables seamless collaboration between QA and development teams. Once connected, you can create, link, and view issues across both systems to streamline bug tracking and test management.
What You Can Do
With the Jira integration, you can:
Create bug reports in Jira directly from TestFirst.
Link test cases in TestFirst to Jira issues.
View linked test cases inside Jira issues for full visibility.
Setup Requirements
To enable the integration, complete the following steps:
Create a TestFirst user—we recommend using a Service User (sign up here).
Install and configure the TestFirst app in Jira - this should be done by your Jira Administrator.
Configure Jira integration in TestFirst - must be performed by a user with the required permissions.
Authenticate in TestFirst using your Jira credentials - each user must do this individually.
Install and Configure TestFirst App in Jira
To enable viewing TestFirst test cases inside Jira issues, you must install and configure the TestFirst app in your Jira instance. These steps only need to be completed once by a Jira Administrator.
Steps to Install the TestFirst App
Open the TestFirst app installation page in your browser.
Click Get app. An Install ‘TestFirst‘ by FirstCall QA dialog will appear.
Select the Jira site where you want to install the app.
Click Install. The app will be installed on the selected Jira instance.
Steps to Configure the App
In your Jira instance, click Settings → Marketplace Apps in the top navigation.
Find TestFirst in the list and click it. You’ll see a message: “For this app to display, you need to allow the app to access Atlassian products on your behalf.”
Click Allow Access. A new tab will open with permission details.
Review the permissions and click Accept. The tab will close and the TestFirst app welcome page will load.
On the welcome page, click the link to open the TestFirst Admin Panel.
On the Admin Panel, enter the credentials for the TestFirst user created for this integration.
Click Login. A confirmation message will appear, and the Jira–TestFirst integration will become active. You can now view linked TestFirst test cases directly from Jira issues.
Best Practices
✅ Use a dedicated TestFirst account for Jira integration. Using a personal or shared user account may cause unstable connections between Jira and TestFirst.
🔑 Create a new user by signing up here and ask your Administrator or Owner to invite that user to your organization.
🚫 Google authentication is not supported in the Jira app. If your TestFirst account was created with Google login, reset your password to enable login with credentials.
🏢 If the user belongs to multiple organizations, an additional screen will appear during login allowing you to select the organization. Click Proceed after selecting the correct one.
After setup, all users in your Jira project will be able to view linked TestFirst test cases directly from issue pages — no additional configuration is required.
Configure Jira integration in TestFirst
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