> For the complete documentation index, see [llms.txt](https://docs.testfirst.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.testfirst.com/settings/automation-settings/automation-service-user.md).

# Automation Service User

**Automation Service User** is a special user type responsible for running and reporting **automated tests** on the cloud.

### What Is a Service User?

A **Service User** executes automated test runs and reports their results in the TestFirst cloud environment.

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### Can FREE or PLUS Users Run Automated Tests?

Yes.\
Users on **FREE** or **PLUS** plans can queue and execute automated tests on the cloud **through a Service User**.\
The Service User handles the execution, while team members can monitor the results.

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### What Is the Appropriateness Score?

The **Appropriateness Score** measures how suitable a user is for running automated tests in the cloud.\
It is **calculated automatically** based on each user’s access to required permissions for test execution.

{% hint style="info" %}
To ensure reliable test runs, select the **user with the highest appropriateness score** when assigning a Service User.
{% endhint %}